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    SOFORT

    This guide outlines the basics of using SOFORT via Nets Easy and gives you instructions needed for a fluent implementation.

    Before you start

    To process SOFORT payments, Nets Easy partners with Klarna. Therefore, an additional agreement is required before you can enable SOFORT in your Nets Easy portal. Please contact our Customer Service Team to get that process started.

    Overview

    Nets Easy has an integration to SOFORT which enables your consumers to pay via their SOFORT account.

    Your consumer can make fast, simple, and secure payments directly from their bank accounts. You will then receive real-time confirmations enabling speedy dispatches of goods or immediate download.

    Your consumers make e-commerce payments by selecting Sofort and authenticating the payment through their existing online banking interface together with a one-time confirmation code.

    Functionality Table

    Payment typeA2A
    Subscriptions
    Refunds
    Update order
    Cancel payment
    Direct charge
    Change order
    CPSP
    CurrenciesEUR, GBP, CHF
    CountriesDE, AT, IT, NL, PL, ES, BE, CH, GB

    Activation

    To activate SOFORT as a payment method and to add it to your Nets Easy portal, you need to complete the onboarding journey.

    If you already have an existing Nets Easy portal account, you need to contact Support for this.

    User Journey

    This following section will describe the user journey for a consumer:

    1. Consumer chooses “SOFORT” on the payment selection page.
    2. Consumer is asked to choose country and bank.
    3. Consumer then gets redirected to his bank where he confirms the payment.

    Payment Flow

    SEPA Direct Debit payments are Account to Account payments. That means that certain card related operations are not applicable.

    Applicable methods are:

    • Create payment
    • Retrieve payment
    • Update reference information
    • Update order
    • Terminate payment

    After a successful payment, it will take up to 5 days before the amount will appear in your Nets Easy account.

    Testing

    Nets Easy currently does not provide the possibility to test for SOFORT as seen in this overview table.

    When it is available, you will be able to see it in the Nets testing environment.