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    American Express

    This guide outlines the basics of using American Express card via Nets Easy and gives you instructions needed for a fluent implementation.

    Overview

    Nets Easy has an integration to American Express.

    Functionality Table

    Payment typeCard
    Subscriptions
    Refunds
    Update order
    Cancel payment
    Reservation & charge
    Direct charge
    IPSP
    CurrenciesAll
    CountriesAll

    Activation

    To activate American Express as a payment method and to add it to your Nets Easy portal, you need to complete the onboarding journey.

    If you already have an existing Nets Easy portal account, you need to contact Support for this.

    User Journey

    This following section will describe the user journey for a consumer:

    Depending on what country the consumer is based from, it will need to be verified with their corresponding authentication eg. bank ID, NemID etc.

    1. When your consumer chooses American Express as a payment method in the checkout, they will be prompted to enter their:
      • Card number (15 digits)
      • Expiry date (mm/yy)
      • Card Identification Number (CID) (4 digits)
    2. From here, they will be directed to the 3DS.
    3. After the verification and validation of the true identity with the strong authentication page, the consumer will be able to either approve or reject the payment.
    4. When the payment has been approved, the amount will be reserved on the card.
    5. When you dispatch the goods then the charge amount will be deducted as a charge request will notify Nets Easy about this.

    Testing

    Nets Easy currently does not provide the possibility to test for American Express as seen in this overview table.

    When it is available, you will be able to see it in the Nets testing environment.